Offers and Discounts Policies
ZOSKINHEALTH Saudi Arabia aims to provide the best shopping experience for our customers, including offering special offers and discounts. These policies aim to clarify the terms and conditions related to promotional offers and discount codes to ensure a clear and fair understanding for all.
1. Promotional Offers Policy
This Promotional Offers Policy outlines the terms and conditions for all offers provided by ZOSKINHEALTH Saudi Arabia, with the exception of discount codes, which have a separate policy.
• Offer Period:
o Offers are only valid during the specified period clearly stated with each offer.
o Offers cannot be redeemed after their expiration date.
• Offer Types:
o Offers may include direct price discounts, free gifts, or offers where a specific quantity is purchased to obtain an additional free product (e.g., buy for 900 SAR and get one free product).
o The type of offer and its detailed terms are specified in the offer description.
o In free gift offers, each order is entitled to only one gift product, regardless of the order value or the number of products purchased, provided the offer conditions are met. A single order may not contain more than one gift item.
• Products included:
o Offers may be specific to specific product categories or groups of products.
o The products or categories included are clearly stated in the offer details.
• Offers not to be combined:
o In most cases, different promotions cannot be combined in a single order, unless explicitly stated within the terms of the offer itself.
• Minimum purchase:
o Some offers may require a minimum purchase value or a specific number of products to be eligible.
o Any minimum purchase requirement will be explicitly stated with each offer.
• Procedures for redeeming an offer:
o The customer must follow the specific instructions for each offer to redeem it (e.g., adding specific products to the cart, or automatically applying the discount when the minimum offer value is reached).
• Returns and exchanges:
o When returning products purchased under a promotion, the actual value paid for the products will be refunded after the discount or offer has been applied.
o Any free products or gifts received as part of the offer must also be returned, or their value will be deducted from the refund amount.
The store's general return and exchange policy applies to all returns.
• Restrictions and Availability:
• There may be additional restrictions related to offers, such as a specific number per customer or a limit on the available quantity. These restrictions will be explained with each offer.
• Offers are limited in number and may expire before the end of the announced expiration period. The store reserves the right to terminate any offer before its specified date if the quantity runs out or for any other reason the store deems appropriate.
2. Discount Code Policy
This policy outlines the terms and conditions for using discount codes issued by the ZOSKINHEALTH Saudi Arabia store.
• Types and Validity of Codes:
• Promotional Discount Codes: These are codes with a specific expiration period clearly stated with each code. These codes cannot be used after the specified expiration date.
• Partner Codes: These are codes associated with partnership programs and may not have a specific expiration period, unless otherwise clearly stated with the code itself.
• First Order Codes: These are codes designated for new customers and are valid for one use only for each new customer on their first order. These codes cannot be used after the first purchase or after their expiration, if applicable.
• Minimum Purchase:
o Some discount codes may require a minimum purchase value. This minimum purchase value will be clearly stated with the code.
• Eligible Products:
o Discount codes may be specific to specific product categories, specific products, or may not apply to certain products.
o The products or categories that are included and excluded will be clearly stated with each discount code.
• Combining Discounts and Offers:
o In general, discount codes may not be combined with other promotional offers on the same order, unless explicitly stated.
o In cases where the store allows the combination of a discount code with another promotional offer, a maximum total discount that can be obtained will be specified. This maximum will be clearly stated with the terms of the offer or code, and the total discount on the order (after applying the code and offer) will not exceed the specified percentage, even if the combined value of the discounts is higher. (For example, a maximum of 15% may not be discounted to obtain the offer.) • Returns and Exchanges When Using a Discount Code:
o When returning products purchased using a discount code, the actual amount paid will be refunded after the code value has been deducted.
o The same code may not be used again on another order after the return process.
o The store's general return and exchange policy applies to all returns.
• How to Submit a Code:
o The discount code must be entered in the designated box during the checkout process in the shopping cart or checkout page.
o The customer must validate the code and successfully apply it to the order total before completing the payment process.
• Restrictions and Availability:
o There may be additional restrictions regarding the use of codes (e.g., the total number of times the code can be used). These restrictions will be explained with each discount code.
o Discount codes are limited in number and may be exhausted before the end of the validity period. The store reserves the right to cancel or discontinue any discount code at any time.
• Additional Discount:
o If there is an additional discount code, its terms and conditions will apply as explained with the code.
o The discount does not apply to shipping costs or other additional fees, unless otherwise stated.
If you have any questions or inquiries, please contact customer service at customercare@zoskinhealthsa.com, call +966565229044, or send a message via WhatsApp. We would be happy to hear from you.
1. Promotional Offers Policy
This Promotional Offers Policy outlines the terms and conditions for all offers provided by ZOSKINHEALTH Saudi Arabia, with the exception of discount codes, which have a separate policy.
• Offer Period:
o Offers are only valid during the specified period clearly stated with each offer.
o Offers cannot be redeemed after their expiration date.
• Offer Types:
o Offers may include direct price discounts, free gifts, or offers where a specific quantity is purchased to obtain an additional free product (e.g., buy for 900 SAR and get one free product).
o The type of offer and its detailed terms are specified in the offer description.
o In free gift offers, each order is entitled to only one gift product, regardless of the order value or the number of products purchased, provided the offer conditions are met. A single order may not contain more than one gift item.
• Products included:
o Offers may be specific to specific product categories or groups of products.
o The products or categories included are clearly stated in the offer details.
• Offers not to be combined:
o In most cases, different promotions cannot be combined in a single order, unless explicitly stated within the terms of the offer itself.
• Minimum purchase:
o Some offers may require a minimum purchase value or a specific number of products to be eligible.
o Any minimum purchase requirement will be explicitly stated with each offer.
• Procedures for redeeming an offer:
o The customer must follow the specific instructions for each offer to redeem it (e.g., adding specific products to the cart, or automatically applying the discount when the minimum offer value is reached).
• Returns and exchanges:
o When returning products purchased under a promotion, the actual value paid for the products will be refunded after the discount or offer has been applied.
o Any free products or gifts received as part of the offer must also be returned, or their value will be deducted from the refund amount.
The store's general return and exchange policy applies to all returns.
• Restrictions and Availability:
• There may be additional restrictions related to offers, such as a specific number per customer or a limit on the available quantity. These restrictions will be explained with each offer.
• Offers are limited in number and may expire before the end of the announced expiration period. The store reserves the right to terminate any offer before its specified date if the quantity runs out or for any other reason the store deems appropriate.
2. Discount Code Policy
This policy outlines the terms and conditions for using discount codes issued by the ZOSKINHEALTH Saudi Arabia store.
• Types and Validity of Codes:
• Promotional Discount Codes: These are codes with a specific expiration period clearly stated with each code. These codes cannot be used after the specified expiration date.
• Partner Codes: These are codes associated with partnership programs and may not have a specific expiration period, unless otherwise clearly stated with the code itself.
• First Order Codes: These are codes designated for new customers and are valid for one use only for each new customer on their first order. These codes cannot be used after the first purchase or after their expiration, if applicable.
• Minimum Purchase:
o Some discount codes may require a minimum purchase value. This minimum purchase value will be clearly stated with the code.
• Eligible Products:
o Discount codes may be specific to specific product categories, specific products, or may not apply to certain products.
o The products or categories that are included and excluded will be clearly stated with each discount code.
• Combining Discounts and Offers:
o In general, discount codes may not be combined with other promotional offers on the same order, unless explicitly stated.
o In cases where the store allows the combination of a discount code with another promotional offer, a maximum total discount that can be obtained will be specified. This maximum will be clearly stated with the terms of the offer or code, and the total discount on the order (after applying the code and offer) will not exceed the specified percentage, even if the combined value of the discounts is higher. (For example, a maximum of 15% may not be discounted to obtain the offer.) • Returns and Exchanges When Using a Discount Code:
o When returning products purchased using a discount code, the actual amount paid will be refunded after the code value has been deducted.
o The same code may not be used again on another order after the return process.
o The store's general return and exchange policy applies to all returns.
• How to Submit a Code:
o The discount code must be entered in the designated box during the checkout process in the shopping cart or checkout page.
o The customer must validate the code and successfully apply it to the order total before completing the payment process.
• Restrictions and Availability:
o There may be additional restrictions regarding the use of codes (e.g., the total number of times the code can be used). These restrictions will be explained with each discount code.
o Discount codes are limited in number and may be exhausted before the end of the validity period. The store reserves the right to cancel or discontinue any discount code at any time.
• Additional Discount:
o If there is an additional discount code, its terms and conditions will apply as explained with the code.
o The discount does not apply to shipping costs or other additional fees, unless otherwise stated.
If you have any questions or inquiries, please contact customer service at customercare@zoskinhealthsa.com, call +966565229044, or send a message via WhatsApp. We would be happy to hear from you.